Frequently Asked Questions
Why choose Dr. Pen brand?
Dr. Pen is a product with high-precision technical standards. Our brand has a professional R&D team and has obtained ISO13485, US Class II medical Device, MDSAP, MDR, and other medical certifications, ensuring quality and regulatory compliance.
What differentiates Dr. Pen from other brands?
Dr. Pen's technological innovations are most in line with market demand. We are the most reputable brand in terms of product qualifications, quality, and professional history in the microneedle field.
Do you offer OEM services?
Yes, we support OEM services. We have a comprehensive technical design team and can provide one-stop services from design to sales, customizing exclusive brand solutions based on your needs.
Can you provide ODM services?
We support ODM customization. Our professional microneedle R&D team offers globally exclusive product design services, providing solutions from concept to product implementation.
How does it help with serum absorption?
Dr. Pen microneedles facilitate the efficient absorption of serum products by creating micro-channels in the skin, enhancing the overall skincare effects.
What after-sales service is available?
Our products are backed by a high-quality guarantee and offer excellent after-sales service. All devices come with lifetime repair coverage.